Let’s start the daily news article with interesting news, as the title suggests such as AT&T reaching a settlement over the 2023 data breach and agreeing to pay $13 million, Walmart still has $649 Apple MacBook Airs and T-Mobile thinks more AI is just what its customer service needs, so here we begin.
AT&T found itself in some hot water with the FCC back in January 2023 when it was discovered that a partnering vendor had suffered a data breach involving AT&T customer information. While AT&T was not directly responsible for the breach, it allegedly failed to ensure that the vendor had destroyed the data when it was no longer needed, making AT&T liable. AT&T has now finally settled the issue with the FCC (via ArsTechnica), agreeing to pay a $13 million fine and implement stricter controls on sharing data with its vendors. (via Android Authority)
We reached out to AT&T for a statement on the FCC ruling, and here’s what their representative had to say:
“Protecting our customers’ data remains one of our top priorities. A vendor we previously used experienced a security incident last year that exposed data pertaining to some of our wireless customers. Though our systems were not compromised in this incident, we’re making enhancements to how we manage customer information internally, as well as implementing new requirements on our vendors’ data management practices.”
Walmart still has $649 Apple MacBook Airs!
Apple’s M1 really shifted the way we look at Mac computers. Apple’s laptops went from being average and expensive, to powerful and competitive. For example, the Apple MacBook Air M1 launched at $999, and it was already among the best laptops you could get at that price range. These have been selling for $649 lately, on and off, and we just wanted to remind you this is still our favorite laptop deal you can get right now.
Buying links:
Platform: Amazon
Platform: Best Buy
T-Mobile thinks more AI is just what its customer service needs
T-Mobile has announced a multi-year collaboration with OpenAI to develop IntentCX, a new AI platform designed to reshape the company’s customer service operations. The system aims to analyze customer behavior in real-time, offering solutions to problems while also being able to take proactive actions on behalf of the user. The platform, expected to launch in 2025, marks a significant shift in how T-Mobile plans to engage with customers.
Also Read: How to Effortlessly Customize the Start Menu in Windows 11 for Ultimate Personalization
Conclusion
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